Q: Are you a factory or trading company?
A: We are a manufactory for storage rack
Q: Where is your factory located? How can I visit there?
A: Our factory located in Dezhou City Shandong Province, China. You can contact our representative to arrange your itinerary and come for a visit directly. We sincerely welcome your visit!
Q: Which port will be used as loading port?
A: Qingdao port, or arrange shipment according to your needs.
Q: What is the raw material of your products?
A: The raw material brand of our normal temperature warehouse is carbon steel Q235b, and the cold storage at minus 18 degrees Celsius or lower temperature adopts Q345D, or other types of steel can be customized according to your needs.
Q: Do you have MOQ (minimum order quantity) limitation?
A:No, we do not have MOQ requirement for most of our products. Normally 1*20ft container order would be recommended to save cost and easy operation.
Q: What is the packaging of the products?
A: Standard export packaging. All parts are packed with packing tape after being stacked regularly, and covered with plastic film; The steel plates of medium-sized shelves are packed in cartons and then packed with packing belts.
Q: What is the term of payment?
A: T/T and L/C are welcomed.
Q: What is your delivery time?
A: It depends on the order quantity and racking types normally is 15 to 30 days after receipt of the deposit
Q: How will I install the racks?
A: We provide installation videos and installation drawings. If necessary, we can send an engineer to guide the installation or installation team to install on site.
Q: Are samples available?
A: Yes. Short sections of samples could be provided, they are free of charge, but international courier costs to be borne by clients
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